Scripts
Scripts are pre-written messages that can be inserted into a conversation to make responding to common inquiries quicker and easier.
To see your scripts or to create a new script, first head to the Automations section of the app from the left side navigation pane, then click the Scripts button.
To get started, click the Create Script button on the top left side of the page. You will be brought to the Create Script page.
Scripts need two things, a name, and the script content. Below the input box, you will find buttons that let you add links, emojis, or template fields to your script.
Once you have named your script and composed it, click Create Script. The script will now be usable throughout the app by clicking the Script button below any input (shown below).